Maintenance and Support Services

As part of our commitment to our customer's long-term success, Yómarí provides high quality maintenance and support services that allow our customers to operate their Business Intelligence application smoothly on a day-to-day basis.

By its very nature, a Data Warehousing application is like a garden – you are never done with weeding and maintenance. Because the data in a Data Warehouse keeps growing all the time, a small unattended glitch today can grow into a large costly problem tomorrow. Even the most well-designed system need to be continually evaluated for usage patterns, data overgrowth, and new requirements in order to ensure that the system continues to meet its expectations.

Yómarí can help make sure your system is always as good as it can be by providing ongoing strategic maintenance and upkeep. This may involve archiving and retiring old data, building new data aggregates or partitions, upgrading software and hardware, modifying the data model strategically to ease usage pressures, etc.

On a more day-to-day tactical side, Yómarí can also provide production support service that monitors the entire system on a 24X7 basis. As your Business Intelligence application becomes a critical business system that requires high-availability, Yómarí can help you make sure that the system is up and running for your business users for mission critical analytics needs.